What happens if you fix all of your clients on-page SEO problems and updated their existing content to be more user-focused?
They get a 2,550% increase in monthly engaged organic sessions:
How did we do that?
Mostly by updating content to be more user focused!
This is more important than ever before now that the Helpful Content Update is baked into Googles core algorithm.
I’ll walk you through everything we did step by step below.
What Will I Learn?
A Closer Look At The Case Study Site
Our client is a local home maintenance service provider based in the United States, but focusing on optimising their website for a single state (and surrounding areas).
Before joining Search Logistics, the client lacked visibility for important commercial intent search queries.
Therefore, the main objective here was to grow the visibility for keywords that would convert organic visitors into potential leads and customers.
The Biggest Challenges We Had to Overcome
The most pressing challenges that we overcame during the course of this campaign were:
Adaption of key service pages to match the user’s search intent
Creation of local service pages to capture relevant traffic
Fixing indexation problems on the blog
All of this issues existed at the technical and content levels of SEO so we were able to act relatively quickly as everything was under our full control.
Creating a Plan of Attack
Having identified the key issues holding the site back, we devised a comprehensive strategy that would bring about growth for our client’s website.
Below, you’ll find a breakdown of exactly what steps we took to optimise and boost our client’s visibility in Google search.
If you have similar issues for your own website, you can replicate the same steps or get in touch if you want us to do it for you.
Step #1: User Intent Optimisation
The client’s key service pages weren’t converting organic visits into enquiries or paying customers.
This suggested that there was a disconnect between what users were expecting to find on the page, and what was actually being provided.
In other words, the user intent wasn’t being met.
User intent (aka search intent) refers to the purpose behind a user’s search query. It’s the “why” behind what a user types into a search engine.
Understanding user intent is crucial because it helps ensure that the content you create aligns with what users are actually looking for.
When content matches user intent, it leads to higher engagement and better user satisfaction.
This alignment increases the likelihood of users finding your content useful, staying longer on your site, and converting into customers or subscribers.
User intent can generally be categorised into four main types:
Informational Intent: Users are looking for information or answers to questions. They want to learn something e.g. “how to bake a cake”, “what is blockchain technology”, “benefits of yoga”.
Navigational Intent: Users are trying to find a specific website or page. They already know where they want to go e.g. “Facebook login”, “YouTube”, “OpenAI website”.
Commercial Investigation Intent: Users are researching products or services before making a purchase decision. They are comparing options and seeking recommendations e.g. “best smartphones 2024”, “top laptop brands”.
Transactional Intent: Users are looking to make a purchase or complete a specific action. They have a strong intent to buy or engage in a transaction e.g. “buy iPhone 15” or “cheap flights to New York”.
In our client’s case, the service pages have an informational user intent, as searchers will be looking for information about what kind of services the client offers.
Here are some insights on how to optimise for each type of user intent:
Optimising For Informational Intent:
To optimise your service pages for informational intent, follow these best practices:
1. Create Comprehensive Guides And Articles:
Demonstrate your experience and expertise within the topic by ensuring that your content thoroughly covers the topic, answering common questions and providing detailed information.
These make up the first two E’s in E-E-A-T, an SEO quality guideline that stands for Experience, Expertise, Authoritativeness and Trustworthiness.
2. Use Clear Headings And Subheadings:
Structure your content to make it easily scannable, helping users quickly find the information that they need.
3. Include Visuals:
Use images, infographics, and videos to enhance understanding and engagement.
For example, this page includes a video demonstrating how to take a screenshot on Windows computers in addition to the textual description.
Text:
Video:
Optimising For Navigational Intent:
To optimise your service pages for navigational intent, follow these best practices:
Make sure your website is optimised for your brand name and other associated keywords so that users can find you easily.
This also includes making sure that pages like your About Us and Contact Us pages include the relevant information such as your brand story, your address and contact information.
2. Clear Navigation:
Ensure that your website’s main menu navigation is intuitive and that important pages are easy to find.
Optimising For Transactional Intent:
To optimise your service pages for transactional intent, follow these best practices:
1. Product Pages:
Create detailed and compelling product descriptions that include high-quality images and user reviews.
Ensure that you also address any frequently asked questions or pain points that prospective customers may have about your product.
For example, this fashion eCommerce website has included useful information about the materials that their product is made from and has provided care instructions.
The main description also clearly highlights the product’s main features.
2. Call-To-Actions (CTAs):
Use strong and clear CTAs to guide users towards making a purchase or completing a desired action like subscribing to your newsletter.
Your CTAs should be:
Clear & Concise: Use language that clearly communicates the desired action to ensure that users understand the intended action.
Create A Sense of Urgency: Don’t be afraid to add an element of urgency by using language like “Buy Now” or “Order Today”. But use this tactic sparingly as excessive use can have the opposite effect.
Make It Stand Out: Use contrasting colours on your CTAs so that they appear more prominently on the page. You can also grab the user’s attention by making your CTAs bigger; in the example below the CTA takes up the full width of the text block.
Optimising For Commercial Investigation Intent:
To optimise your service pages for commercial investigation intent, follow these best practices:
1. Comparison Guides:
Develop detailed comparison guides and review articles that help users evaluate different products or services.
Again, remember to demonstrate your experience and expertise when it comes to such guides.
Readers (and Google) want to see that you’ve actually used the products you’re comparing or reviewing.
For example, instead of using stock photography, take photos (and/or videos) of you actually using or showing the product’s features.
Here’s an example of a smartphone review where the author has done just this by commenting on, and then showing the rounded corners of the smartphone.
2. Detailed Product Information:
Provide comprehensive information about the:
Key features
Benefits
Pros & cons
You want to make sure that your readers are equipped with helpful information to aid them in making informed decisions.
For example, this website has included the pros and cons of a smartphone at the top of their review to allow readers to make a quick decision on whether this phone is the right one for them.
Regardless of the keyword you’re trying to rank for, it’s vital that you ensure that your content reflects its search intent.
Step #2: Local Service Page Creation
In addition to optimising your content to mirror the searcher’s intent, you’ll want to make sure that you’re also capturing users who are looking for what you offer.
1. Keyword Research
For instance, our client offered their services to a number of locations, but didn’t have content that reflected this.
We created local pages to target these geo-specific, service-based keywords covering their service areas.
Identify Local Keywords
Find keywords related to your services that also include your local area (e.g., “plumber in London”).
Make a list of all of the services that you offer and a list of locations that you serve, then simply create permutations of all of these to form your keyword list.
For example, if you offer emergency plumbing services in London, Brighton and Surrey – you’d have:
Emergency plumbing services in London
Emergency plumbing services in Brighton
Emergency plumbing services in Surrey
But you can also have variations like:
[service] [location] i.e. emergency plumbing london
[location] [service] i.e. london emergency plumbing
[service] near me i.e. emergency plumbing service near me
2. Optimise On-Page Elements
The next thing you need to do is optimising on-page elements, such as:
Title Tag
Include your primary keyword and location within the page title.
Here’s a template that you can use:
[Service] in [Location] | [Your Company Name]
For example: Emergency Plumbing Services in London | Your Company Name
Meta Description
Write a compelling meta description that includes the keyword and encourages users to click onto your website instead of your competitors.
URL Structure
Keep it clean and include the primary keyword and location.
Here’s a template that you can use:
yourdomain.com/location-service
For example: yourdomain.com/dallas-emergency-plumbing
Headers (H1, H2, H3)
Use headers to structure your content and include your keywords naturally.
The H1 should ideally also include the main keyword and location.
3. Content Optimisation
Now, let’s see what we did to optimise our clients’ content.
Service Description
Write detailed descriptions of your services and address the key pain points that prospective customers will want to know about what you do.
For example, if you offer emergency plumbing services, what exactly is it that you do? Do you specialise in a particular type of plumbing i.e. you might only handle commercial properties instead of residential?
Customer Testimonials
Add testimonials and reviews from local customers to build trust and relevance.
Images
Showcase your expertise by including high quality images that are relevant to your services throughout the page.
This shows users exactly what they can expect from you and helps demonstrate your professionalism.
Include CTAs
Make it easy for users to reach out to you by including prominent and compelling calls to actions.
Follow the same guidelines as outlined previously in this case study.
Local Information
If you have a physical location that users can visit, make sure to include key information such as the address but also instructions on key landmarks or details about how to visit.
4. Internal Linking
Now, internal link building is key when it comes to site structure and navigation. This is why you need to take advantage of this strategy.
Main Menu Navigation
Once you’ve created your local pages, add them to the main menu navigation so that users (and Google) can easily find them.
Contextual Links
Remember to also add links to and from other relevant pages on your website.
This again helps Google discover your pages, but also guides users towards your important service page which is designed to convert visitors into leads/customers.
Following the steps outlined above will help ensure that your service pages (and landing pages) capture local users who are ready to hire you.
Step #3: Fixing Indexation Problems
One of the most crucial elements of SEO is making sure that your pages are accessible to Google’s web crawlers.
Without this, they simply won’t rank.
The paginated pages on the client’s blog had a canonical tag pointing to the first page of the blog section.
For instance, example.com/blog/page-2 had a canonical tag that pointed to example.com/blog/.
Canonical tags are used to define the main (or canonical) version for duplicate, near-duplicate and similar pages.
They are added to the section of the web page and look like this:
link rel=”canonical”: This tag specifies that the link provided is the master (canonical) version of the page.
href=”https://example.com/sample-page/”: This attribute indicates the URL where the canonical version of the page can be found.
By adding a canonical tag from /blog/page-2 to /blog/ (and so on), our client’s site was missing out on ranking for lots of keywords because Google wasn’t sure which should be the canonical.
The solution here, which is recommended by Google, is to “give each page its own canonical URL”.
In other words, we needed to add a self-referencing canonical tag to each /paginated /blog/ page.
So, this means that for example.com/blog/page-2, you’d add the following canonical:
In order to give Google a nudge for indexing these pages, we submitted them to Google Search Console via the URL Inspection tool.
Copy and paste the URLs at the top of Google Search Console.
Click on “REQUEST INDEXING”.
Give the tool a few minutes to fulfill the request.
Once it has, you’ll see something like this:
The final step in the process was to make sure that these pages were added to the client’s XML Sitemap, which is a file that lists all the important pages of a website, helping search engines like Google to crawl and index the site’s content more efficiently.
You can usually find it via the following URLs:
yourdomain.com /sitemap
yourdomain.com /sitemap.xml
yourdomain.com /sitemap_index.xml
If you don’t already have a Sitemap, you can use a WP plugin like RankMath or a tool like ScreamingFrog to create one for you.
Once you’ve added all of the pages that you want Google to crawl and index, submit it to Google Search Console.
On the left-hand side of the page in the menu, click “Sitemaps”.
Enter your website’s Sitemap URL and click “Submit”.
You’ll see something like this once it’s been submitted.
If you have any pages that aren’t being crawled, following the steps outlined above should help resolve this.
The Results
After fixing all of the page seo SEO problems above, our client had a 2,550% increase in monthly engaged sessions…
Not only that:
But the clients primary objective was to increase leads and sales from organic traffic. We also saw the number of events in GA4 increasing by 478%:
Plus:
The number of keywords that the client is ranking for in the top 10 positions of the search results has increased by 1,783% from 18 to 339:
This site was hit with a manual penalty from Google so we had to act fast. We cleaned up the site and had our reconsideration request accepted first time.
If you need help increasing your search & sales or recovering from a penalty please fill out\ the form below and one of our search specialists will review your site-